SERVICE ANIMALS AT SMOKE AND JOE CIGAR LOUNGE:

At Smoke and Joe Cigar Lounge, we proudly welcome all patrons, including those accompanied by service animals as defined by the Americans with Disabilities Act (ADA). We are committed to ensuring that everyone enjoys a comfortable and enjoyable experience in our lounge, while adhering to ADA regulations.

Under the ADA, a service animal is defined as a dog (or in some cases, a miniature horse) that is individually trained to perform tasks or do work for a person with a disability. The tasks performed by the service animal must be directly related to the individual's disability. Examples include guiding individuals who are blind, alerting individuals who are deaf, pulling a wheelchair, or fetching items for a person with mobility impairments.

Permitted Animals: Only dogs (or miniature horses in certain cases) that meet the ADA’s definition of a service animal are permitted inside our lounge.

Task Performance: The service animal must be trained to perform specific tasks related to the handler’s disability. 

Behavior: Service animals must be under the handler’s control at all times. They must be leashed, harnessed, or tethered unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. In such cases, the handler must maintain control of the animal through voice, signal, or other effective means.

Inquiries: Our staff may ask two questions to determine if your animal is a service animal: (1) Is the dog (or miniature horse) required because of a disability? and (2) What work or task has the dog (or miniature horse) been trained to perform? 

Health Considerations: For health considerations as allowed by the ADA, we do not allow service animals to enter our humidor, as cigars are an agricultural product. If you need assistance, please ask a staff member, and we will be happy to help.

It's important to note that emotional support animals, comfort animals, and therapy animals do not qualify as service animals under the ADA. These animals provide comfort just by being with a person but are not trained to perform a specific task related to a disability. As such, they are not permitted inside Smoke and Joe Cigar Lounge, but you may have you companion on our patio granted you adhere to you pet being leashed, harnessed or tethered and kept under control from bothering any other guests.

At Smoke and Joe Cigar Lounge, we prioritize the comfort and safety of everyone in our lounge, including your service animal and our other guests. To help us maintain a pleasant and enjoyable atmosphere for all, we kindly ask that you take the following into consideration:

Space and Movement: Our lounge can become busy, especially during peak hours. To ensure the comfort of both your service animal and other patrons, please keep your service animal close to you at all times. This helps to prevent any unintentional disruptions or accidents in the lounge area.

Noise Sensitivity: While we welcome service animals, it’s important to be mindful that our lounge is an environment with ambient sounds, including music, conversation, and the clink of glasses.

Respecting Personal Space: Some of our guests may have allergies or phobias related to animals. To respect everyone’s experience, please ensure your service animal remains in the designated area near you and does not approach other guests.

By considering the comfort and safety of all our guests, we can create an environment where everyone, including those with service animals, feels welcome and relaxed. We greatly appreciate your cooperation in making Smoke and Joe Cigar Lounge a premier destination for all. If you have any specific concerns or requirements, please feel free to reach out to us before your visit.